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Getting a repair to us
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To keep prices as low as possible, we have a two tiered diagnostic fee that will be collected upon delivery of an item for service. Most units have a $50.00 diagnostic fee. While other more complicated units, ones with HDMI functions or high-end audiophile equipment, have a $80.00 diagnostic fee. This fee is not refundable. It will be applied to the repair if the customer approves the estimate. If the estimate is declined the fee will recoup some of our time incurred during the diagnostic process. It also applies to disposal cost if the customer does not return to claim their unit. The technician will then look at the unit on the bench to determine the fault in the unit and contact the customer with a diagnostic and estimate. If the estimate is approved the unit will be repaired, heat run tested and the customer contacted with notification of completion.
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Audiowright Shop
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The Audiowright Shop
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